Online store

Your own store,on your own link.

Launch a branded online store with a digital menu. Customers browse, order and pay from their phone — and every order lands in the same dashboard as the counter.

Customer features

Everything the ordering side needs.

  • Login and signup

    Customers sign in with an email address or their existing social account.

  • Real-time order tracking

    Customers follow the order and add more items to it without starting again.

  • Quick turnaround

    Scan, order and eat — all inside two minutes, with no waiting for a server.

  • QR code menu

    The whole menu opens from a scan, with everything you offer in one place.

  • Reviews and ratings

    Customers rate the food and the service, and you see it as it comes in.

  • AI recommendations

    Suggestions built from what each customer has ordered before, not a generic list.

Why your own store

The order is the same. The economics are not.

An order that arrives through a marketplace costs you a commission and tells you nothing about who placed it. The same order on your own link costs you nothing per order and leaves you a customer you can reach again.

The maths

Every aggregator order costs you a cut. Your own store does not.

Marketplaces charge a commission on each order, so the busier you get the more you hand over. Your own link charges nothing per order, on any plan — so work out what you pay per order today, and keep it on everything you move across.

  • No commission on any plan, including the free one
  • Customers pay you directly through UPI, cards or cash
  • Keep the margin you already priced for

Who owns the customer

Their platform, their customer. Your link, yours.

On an aggregator you never learn who ordered. On your own store every order carries a name and a number, so you can bring that person back yourself.

  • Every phone number is your own customer list
  • Re-order prompts and offers over WhatsApp
  • Loyalty points that work across counter and online

No code

Live today, not next quarter

Describe the business, add the catalogue, share the link. No developer, no hosting bill, no plugins to keep patched.

One dashboard

Swiggy, Zomato and your store together

Keep the aggregators for discovery if you want them. Every order still lands in one place, so the kitchen works off one screen.

Your brand

Your name above the menu

Your logo, your colours, your link — not a tile in somebody else's listing, ranked against the restaurant next door.

Work out what commission is costing you.

Open a free store, move your regulars onto your own link and keep what you were paying per order. Nothing to install and no card to enter.

Free forever plan · No commission on any plan

Why you need one

Your own link, your own customers.

  • 01Capture every orderOrders land instantly and move straight into service, so nothing waits in a queue between the customer and the kitchen.
  • 02Scan, order, relaxCustomers scan the code, order in seconds and the ticket goes straight to the kitchen. No waiting, no waving anyone down.
  • 03Turn insight into salesRead what each customer prefers and recommend what they actually like — offers that land rather than blanket discounts.
  • 04Contactless digital menuA QR menu customers order from on their own phone: hygienic, modern and always up to date.
Waakif online store and order dashboard

How to create one

Online infour steps.

Most kitchens are taking orders the same day they start. Scroll through to see what each step actually involves.

  1. 01About two minutes

    Add your brand details

    Your name, address, delivery methods and service type — the basics of the shop.

    • Business name, logo and brand colours
    • Delivery, pickup or dine-in — or all three
    • Opening hours and the areas you deliver to
    • Your own link at yourshop.waakif.com
  2. 02The longest step

    Build the catalogue

    Products, categories and add-ons, with pricing and customisation on each item.

    • Categories, items, prices and photos
    • Variants and add-ons — sizes, toppings, extras
    • Mark items out of stock without deleting them
    • The same catalogue feeds your QR menu and counter
  3. 03Optional, but do it

    Switch on loyalty

    Run your own loyalty program so the first order is not the last one.

    • Points on every order, online and at the counter
    • Automatic offers when someone stops coming back
    • Customers collect without an app to install
  4. 04Same day, usually

    Your store is online

    That is everything. You are ready to take orders on your own link.

    • Share the link on Instagram, WhatsApp and your bills
    • Orders arrive in the same dashboard as the counter
    • Print the QR code for tables and the shopfront

Your store can be taking orders tonight.

Add your brand, build the catalogue and share the link. Most kitchens are live on the same day they start.

No developer · No setup fee

Goes with your store

The rest of the counter.

An online store is one part of it. These run on the same catalogue, the same customer list and the same dashboard.

  • QR menu for restaurants

    A digital menu customers open from a scan at the table — the same catalogue as your online store, no reprinting when a price changes.

    See QR menus
  • Taking orders on WhatsApp

    Confirmations, delivery updates and re-order nudges on the app your customers already have open.

    See WhatsApp marketing
  • POS for counter and online

    Aggregator orders, walk-ins and your own store on one screen, with stock and pricing shared across all of them.

    See the POS
  • Bringing customers back

    Points, tiers and automatic offers so a first order turns into a regular one, online and at the counter.

    See loyalty

FAQ

Online store questions,answered.

What restaurants ask before they open an online store.

Talk to us
01What is an online food ordering system?

It lets customers order from your restaurant through a website or app, and helps you manage orders, payments and deliveries in one place.

02How does it work?

Customers browse the menu, choose items, place the order and pay. You get the confirmation and prepare it for pickup or delivery.

03Why should a restaurant use one?

It lifts sales, improves efficiency, reduces order errors and gives customers a smoother way to order than a phone call.

04Is it suitable for small restaurants?

Yes. Smaller kitchens gain the most from streamlined order management, shorter waits and the visibility that brings new customers in.

05Does it support delivery and pickup?

Yes. Enable either or both, depending on how you want to serve.

06Can I run promotions and discounts?

Yes. Create discount coupons, promotional offers and loyalty programs from the same dashboard.

07Can I use it for a multi-location chain?

Yes. Multi-location management lets customers order from their nearest branch while you see everything centrally.

08How do I get started?

Sign up, customise your menu, set up payments and start receiving orders — no developer and no setup fee.

Free forever plan

Open your store today.

Build the menu, share the link and start taking orders — no card, no developer, no commission.