WhatsApp marketing
Reach customerswhere they already are.
Drive conversions with the WhatsApp Business API and Waakif's AI marketing — campaigns, chatbots and automated follow-ups on the app your customers already have open.
- 86%
- open rates
- 45–50%
- click rates
- 2.6Bn+
- active users
- 70%
- of engagement happens here
Why WhatsApp
The channel they actually read.
Personalised messages
Unlike email or SMS, WhatsApp messages are opened almost immediately — your promotion is seen rather than filed.
Customer communication
Use the WhatsApp Business API and AI-powered bots to automate order tracking, FAQs and real-time support — saving time and cost.
Quick turnaround
Scan, order and done — in under two minutes. No waiting and no queue between the customer and their order.
Who it is for
One channel, three jobs.
- 01For restaurantsSend menu updates, order confirmations, reservation reminders and personalised offers to lift bookings and repeat orders.
- 02For retailRun flash sales, BOGO offers, percentage discounts and loyalty programs that drive sales and keep customers coming back.
- 03For growthSend bulk messages, automate follow-ups and engage customers with AI-driven workflows built for conversion.
WhatsApp chatbot
It answers while you are busy.
Instant lead generation
Every customer is a lead. Send a WhatsApp notification straight from the dashboard.
AI-powered chatbot
Connect an AI chatbot to handle the conversation when you cannot.
2–3× conversions
Automation, broadcasting and chatbots working together on the same thread.
App or API
Which one you actually need.
| Feature | Business app | Business API |
|---|---|---|
| Free to use | Included | Paid |
| Bulk messaging | Not included | Included |
| Automated replies | Limited | Advanced AI chatbots |
| CRM integration | Not included | Included |
| Multi-user access | Not included | Included |
Why Waakif
Everything wired up already.
Business API integration
Get started quickly with enterprise-grade WhatsApp automation.
AI-powered business bot
Automate customer conversations with AI-driven chatbots and smart messaging.
Bulk WhatsApp marketing
Reach thousands of customers instantly with personalised bulk messaging.
Multi-channel engagement
Combine WhatsApp with SMS, email and push notifications for maximum reach.
01How can businesses use WhatsApp for marketing?
WhatsApp marketing sends promotional messages, customer updates and automated responses to engage customers and drive sales.
02What is the WhatsApp Business API?
The API lets businesses:
- Send automated messages at scale
- Integrate with CRM and chatbots
- Provide 24/7 customer support
- Use a verified business profile customers trust
03Can I send bulk messages on WhatsApp?
Yes. With the Business API you can message customers in bulk without being blocked, provided you follow WhatsApp’s policies.
04Is WhatsApp marketing effective for engagement?
Yes. WhatsApp’s open rate is far above email or SMS, which makes it one of the strongest channels for engagement and conversion.
05How can I automate WhatsApp marketing?
With the Business API you can:
- Send auto-replies and chatbots for instant responses
- Schedule promotional messages
- Set up interactive messages — buttons, quick replies and forms
06How does the API help with lead generation?
Three ways:
- Capture leads via WhatsApp chat buttons on your website and ads
- Automate follow-ups with AI chatbots
- Send interactive forms and surveys
Free forever plan
Start the conversation.
Send your first campaign today — no card, no developer, no commission on what you sell.