Top 5 Whatsapp Marketing Ideas for Restaurants

Businesses need to be using messaging applications like WhatsApp in this day and age. In ways that others cannot, this service may help businesses engage with their clients. Many who have experienced the benefits of utilizing it are not surprised by its growth in popularity. Many restaurants are trying to have a stronger online presence and develop a closer interaction with their internet patrons. Here are 5 methods for using WhatsApp at your restaurant:

1) Customised messages:

One on one communication between consumers and businesses is something only few platforms offer. With this tool, take advantage by sending personalized messages; whether it be special offers, discounts or recommendations. By doing this, you will build trust within your customer base.

2) Order updates and reminders:

Sometimes providing a simple update can save both parties from having to go back and forth on the phone for hours. Sending notifications about order statuses, times of delivery or even pickup instructions could be helpful to your customers and save you time too! People forget things all the time so don’t hesitate to send reminders about upcoming reservations.

3) Interactive Menu:

Everyone loves food pictures! Not only do they look appetizing but they also give people an idea of what they might want before visiting any restaurant for that matter. Take advantage of Whatsapp’s media sharing platform by creating visually appealing images or videos showcasing your dishes and any promotions you may have going on.

4) Customer Feedback:

Feedback is key when it comes to growth therefore asking your customers for their opinion should be no issue. Restaurants can use the survey feature in Whatsapp to collect data based on customer experiences such as satisfaction levels, preferences etc.

5) Loyalty Programs:

Incentives are always necessary for these types of programs as most people would not engage otherwise. Encourage your customers to engage with you through Whatsapp by offering exclusive deals such as discounts or even rewards if they refer friends who make purchases from your restaurant too.

There are tools out there in the market that can help you in automating your order processing, whatsapp marketing and feedback collection. One of those tools is Waakif and the best part is that it is free for life. Check it out now

Whatsapp has changed our lives for the better. There's no other way to put it! The amount of growth this platform has driven within businesses of all kinds can not go unnoticed.